Caravan and Motorhome Club announces the winners of its Certificated Location of the Year 2019 Awards

 

The Caravan and Motorhome Club is delighted to announce the winner of its Certificated Location of the Year Award 2019 is Brunette Cottage, situated in the beautiful Welsh Borders countryside. Cherry Cottage in Dorset took second place and Marylands in Pembrokeshire came third. Best Newcomer was awarded to Barn Owl Meadow in Suffolk.

Certificated Locations (CLs) are privately-owned, maximum five-pitch sites found across the UK, open exclusively to Caravan and Motorhome Club members. Many CLs are found in idyllic and remote locations such as farms, country estates and beside inns and they can provide a valuable, additional income stream for local communities. The sites entered for the CL of the Year Awards are nominated by Club members, recognising the very best sites and rewarding hard-working owners who pull out all the stops for guests. The awards are presented at the House of Commons in recognition of the Caravan Sites and Control of Development Act (1960) which enables the Caravan and Motorhome Club to grant certificates to landowners to operate CLs.

Grenville Chamberlain OBE, Chairman of the Caravan and Motorhome Club said: “Our network of CLs provide our members with unique stays up and down the UK, and whilst each one is special, they unfortunately cannot all win! The awards celebrate owners who truly go above and beyond to give visitors the very best experience. The nominations were extremely close – I’d like to congratulate all of the winners and thank all our CL owners for their tremendous work.”

November 25th, 2019 / Tom Romer

Members save £15 at Countryfile Live 2020!

 

 

We’re thrilled to be able to offer members tickets to BBC Countryfile Live, saving £15 against the on-the-door price. Members can buy tickets at this price until 29 July 2020.

To purchase tickets, please visit:  https://www.caravanclub.co.uk/club-shop/Countryfile-Live/

 

November 18th, 2019 / Tom Romer

Popularity of autumn and winter touring continues to rise!

Proving that caravanning, campervanning and motorhoming are great holiday options no matter what time of year, Caravan and Motorhome Club members are continuing to embrace autumn and winter touring.

Bookings for autumn and winter 2018 to 2019 were up seven percent compared to the 2017 to 2018 season, and feedback from the Club’s recent social media polls show that its members think there is much to love about touring during the cooler and quieter months.

Some 26 percent of Club members questioned said they enjoyed the autumn colours and 22 percent loved long walks on crisp bright days, with 35 percent enjoying the quieter sites and attractions out of season.  Nearly 20 percent travelled out of season to appreciate the sheer beauty of the seasonal landscape.

The resounding sentiment was that whilst members want to get out walking and visiting local attractions, many also love the warm and cosy feeling of being in their campervan, caravan or motorhome over the autumn and winter months, whatever the weather might throw at them.

Top tips include:

  • Booking sites nearer to towns and cities so there’s plenty to do and see if the weather isn’t at its best
  • Avoiding muddy walks by visiting coastal sites, taking walks along the beach and going beachcombing
  • Take your winter jumper to snuggle in after a long walk in the beautiful countryside
  • Go ‘old school’ with a selection of board games if the weather outside is ‘frightful’!
  • Fire up your outfit a few days before you go to check all the heating and hot water works, check your tyres, gas and insulation
  • Don’t forget that Club campsites have great drying facilities if clothes get wet from winter walks – so take lots of change!

Harvey Alexander, director of marketing for the Caravan and Motorhome Club, said: “Our members are an active and adventurous bunch so it’s no surprise that so many of them enjoy touring during autumn and winter, and we are striving to keep more and more of our sites open out of season to keep up with the demand.

“It’s great to hear how our members all get away their way – whether that be curling up with a good book and a nice cuppa in a cosy motorhome or braving the chill and camping in a national park so they can spend the days walking and cycling. I’ve especially enjoyed hearing the tips that our members have for getting away in the cooler months, not just the practicalities of being prepared, but the lovely feeling they have of being safe and warm inside their leisure vehicles and benefitting from the great facilities we have on our sites.”

Caravanners, campervanners and motorhomers who are looking to get away during autumn and winter are spoilt for choice as more than 55 Club and affiliated sites plus numerous Certificated Locations staying open all year round. From the Scottish Highlands to the Cornish coast, the sites are located across the UK and the majority of them offer heated washrooms, hot showers and electric hook ups, making it easy to stay warm and cosy no matter the weather. Many offer kids’ stays for £1 per night and mid-week discount so families and couples alike can enjoy a break for less.

For those looking for a stylish glamping getaway, Experience Freedom from the Caravan and Motorhome Club offers many options for members and non-members alike across the UK. From camping pods to yurts, glamping pods, Airstream stays and motorhome hire with Swift Go, there are options suitable for every taste and budget all year round.

Caravan and Motorhome Club membership is just £52 per year and it not only provides members with access to 2700 quality sites in the UK and overseas, but expert advice, overseas travel services, great ferry offers, cover and insurance and exclusive member offers and discounts on everything from new cars to outdoor clothing  – plus 10 percent discount on glamping products. The Club also offers escorted and independent tours of America, Australia, Canada, New Zealand and Southern Africa for both member and non-members.

For more information on the Caravan and Motorhome Club, please visit www.camc.com

 

November 11th, 2019 / Tom Romer

Caravan and Motorhome Club Call Centre Wins UKCCF Gold Award

 

The Caravan and Motorhome Club is delighted to announce its gold award win at the prestigious UKCCF National Awards. The Club’s contact centre won the ‘Medium Contact Centre of the Year’ category at the event held at the Hilton Doubletree Hotel in the Stadium MK, (home of the MK Dons) on Friday 25 October.

The Club won the strongly contested category for contact centres with 50-200 seats, beating competition from other finalists including Ikano Bank, Policy Expert and Yopa.

Peter Martin, Head of Operations, Membership Services at the Caravan and Motorhome Club was present to collect the award; he said: “We are delighted to receive this award, which is a wonderful recognition of the hard work of all those involved. Not only from those answering the phones on a daily basis and providing the excellent customer service expected by our members and potential members, but also all of the back office support teams, our team leaders and centre managers. I would also like to thank the rest of the Club, as without their support this would not have been possible.”

Caravan and Motorhome Club call centre employees are required to promote and sell a range of the Club’s services and products, handle member and non-member enquiries and resolve any complaints to the required standards. All staff trained thoroughly to provide excellent customer service at all times.

The UKCCF Awards recognise individual, team and company best practice amongst the UK’s 6000+ contact centres – rewarding innovation, team-working, employee engagement, the delivery of superb Customer Experience and more.

For more information on the Caravan and Motorhome Club, please visit www.camc.com

 

 

 

November 11th, 2019 / Tom Romer